Request deletion of your data

Delete data on your device

Delete individual homework items, plans, and notes in the app. To remove all local app data, uninstall Still Minds Education or clear its storage in your device settings. Uninstalling does not automatically delete data already held by cloud services, so follow the steps below if you have used Premium or an AI helper.

Request deletion of cloud data

1. In Still Minds Education, open Settings and copy your Premium support ID. It helps us locate your anonymous installation.
2. Email team@belscar.com with the subject “Still Minds Education data deletion” and include that support ID. If you no longer have the ID, tell us and we will explain what we can locate from the information you provide.
3. We may ask for enough information to verify the request. We will confirm when the records we control have been deleted or explain any records we must keep.

What is deleted and what may remain

A verified request covers cloud records we control for that installation, including its anonymous identifier, AI usage counters, and Education review access record, where present. We will also request deletion of the linked RevenueCat customer record where applicable. Data you sent to an AI helper is processed for the request and is not kept as a homework archive by us.

Apple and Google manage their own purchase histories. We cannot erase those store records; contact the store if you want to exercise rights over them. We may retain billing records where the law requires it. Operational logs in our Google Cloud default log bucket are retained for 30 days before automatic deletion. A deletion request does not cancel an active store subscription; cancel it in your Apple or Google account if needed.